Home

News, Views & Publications

News

Household water and sewerage bills for 2017-18

The average household water and sewerage bill in England and Wales for 2017-18 will be £395 – an increase of £6 (2%) compared with the previous year. The average bills for each company can be found on the Discover Water website, which brings together key information for customers about water companies in England and Wales.

News

Developer services remain high for final 2016 results

The water industry is continuing to play its part in the delivery of new homes in the UK by striving for high standards for developer services.

News

Water: open for business

There is not long left before more than 1.2 million small businesses, charities and public sector bodies in England will be free to choose their water and wastewater supplier.

News

Christmas presents aren't for flushing

Children across the UK are eagerly waiting to find out what toys Santa will deliver this year - but did you know some toys end up down the U-Bend? Wessex Water have discovered an incredible variety of much loved toys in their sewers, highlighting a serious message around what not to flush.

News

Don’t be a pain on your drain this Christmas

Tipping turkey fat, gravy and other leftovers down the plughole can cause havoc in our drains and sewers. Save yourself a potential problem this Christmas and allow your festive fats to cool and solidify before throwing them away.

Publications

Biocidal Products Regulation and UK Legislation

Water UK's position on biocidal products regulation and UK legislation.

Publications

Impact of shale gas on water and wastewater

Water UK and its members do not support or oppose the exploitation of shale gas. As with any activity of this nature there are inherent risks.

News

Wrap up for winter

The water industry is working with the Met Office to remind people to get their homes and business ready for the winter. As water temperatures are falling fast, it is important to ensure you and your property are sufficiently wrapped up.

News

New website for customers to see how their water companies are performing

Customers can now quickly and easily see how their water company is performing and compare it to other companies. The information can be found on DiscoverWater.co.uk and has a comprehensive range of data covering a variety of topics.

News

International flushability statement

A global statement has now been signed by 281 organisations across 20 countries outlining the water industry's current position regarding misleading

News

World Toilet Day 2016: Toilets and jobs

Today, World Toilet Day is raising awareness to inspire action to reach the 2.4 billion people living in the world without a toilet. This year, World Toilet Day’s theme is ‘toilets and jobs’ and is looking at how sanitation, or the lack of it, can impact on livelihoods in and out of the workplace.

News

England's bathing waters best on record

Visitors to England’s seaside and bathing waters will be able to enjoy cleaner water than ever before, thanks to improvements made over the past two decades. Bathing water quality, tested at 413 beaches and lakes across the country, is the best on record with 98.5% passing tough standards this year.

Publications

Flushable products

Water companies have practical concerns about the suitability of disposing of many of these so-called 'flushable products' into public and private drainage and sewerage networks rather than as municipal solid waste.

News

Water companies maintain high standards for developers

The water industry is continuing to play its part in the delivery of new homes in the UK by maintaining its high standards of services to developers. Levels of service performance were at 98% for water supply and 99% for sewerage for July to September 2016.

News

UK water companies complain to Trading Standards about 'flushable' products

UK water companies have written to Trading Standards over misleading packaging of wet wipes and other sanitary products that claim these items are ‘flushable’. These products cause misery to millions of people around the world by blocking sewers and contributing to floods.

News

Quality of UK water environment continues to rise

Reports out today from the Environment Agency show that pollution incidents from water companies are falling while the quality of our water environment continues to rise.

News

Complaints fall for eighth successive year

Today’s report from the Consumer Council for Water shows that while written complaints are marginally down on last year, it is the eighth successive annual reduction and written complaints are now down 60% compared to eight years ago.

News

Campaign calls for ban on 'misleading' wet wipes advertising

A report has been presented to the Advertising Standards Authority (ASA) that calls for a ban on the word 'flushable' on wet wipes, which do not break down like conventional toilet paper after going down the U-bend.