Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly.

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Walter

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills.

Photo of icicles on a pipe

Get Winter Ready

In cold weather, your water pipes can freeze and then burst as they thaw, causing them to leak. Protect your home.

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Information and advice for customers

Contractors on a building site

Technical guidance for developers and the supply chain

For customers

Water companies provide high quality services with value for money

Find your supplier

Check who provides your water and wastewater services by entering your postcode

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Useful information

Ladybower reservoir

Water company performance

Customers can quickly and easily see how their water company is performing

A person on the phone

Resolving disputes

Customers can go to an independent adjudicator

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Help with bills

Worried about your water bill? Help is ready for those who need it

Water meter

Information for landlords

How to deal with billing for tenanted properties

Someone washing up at a sink

Interruptions to water supply

What to do if you loose your water supply

Close up of a drain pipe

Plumbing and drainage misconnections

Misconnections pollute rivers and beaches throughout the UK. Find out how to check if you have one.

The real story of historic water bills

Water bills have decreased in real terms nearly every year since 2010. Now water bills are expected to go up to fund investment.

A person holding paper invoices