Information for customers

Find your supplier

Check who provides your water and wastewater services by entering your postcode

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Useful information

Ladybower reservoir

Water company performance

Customers can quickly and easily see how their water company is performing

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Resolving disputes

Customers can go to an independent adjudicator

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Help with bills

Worried about your water bill? Help is ready for those who need it

water meter

Information for landlords

How to deal with billing for tenanted properties

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Interruptions to water supply

What to do if you loose your water supply

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Plumbing and drainage misconnections

Misconnections pollute rivers and beaches throughout the UK. Find out how to check if you have one.

Help with bills

If you’re having difficulty paying your water bill or think you may struggle in the future, there is a range of support available.

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