Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly.

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Walter

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills.

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Get Winter Ready

In cold weather, your water pipes can freeze and then burst as they thaw, causing them to leak. Protect your home.

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Information and advice for customers

Contractors on a building site

Technical guidance for developers and the supply chain

Waste water

Improving sewers and promoting best practice at home

4,000

tonnes of sewage is treated every single day

26M

homes and businesses served

571,800

km of pipes

Current issues

Issues the industry is facing

Sewage treatment works

Sewage treatment works

Treating and cleaning sewage before it is released into the environment

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Sustainable drainage

Rainwater is a major cause of storm overflow activation and flood risk

A pile of broken up fatbergs taken from a sewer

Fighting fatbergs

Wet wipes, cotton buds, sanitary products and fats oils block sewers

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Extracting resources from sewage

There are many possible products from the treatment of sewage

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Our 25 year plan for waste water

To expand sewers and reduce sewage going into rivers

Bin The Wipe

Wet wipes are a major cause of sewer blockages that damage properties, flood roads and cost £200 million a year

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News, views and publications

Waste water articles

04 Sep 23

A man washes plates in a professional kitchen

Foodservices - Fat, Oil and Grease Management Guide

Publications

15 Feb 23

bold lettering of 'bin the wipe' inside bins, with bright red backdrop

Public urged to bin ‘harmful’ wet wipes as over a fifth admit to flushing down the toilet

News

27 Mar 23

Milestone storm overflow data shows there's more to do

Views

02 Nov 22

A pile of broken up fatbergs taken from a sewer

Unflushables

Wet wipes are a leading cause of fatbergs and sewer blockages which have a major impact on the environment and contribute to pollution in our rivers and water courses.

Information, guidance & standards

02 Feb 23

Water bills to rise by less than inflation with record support available for those most in need

News

Quick links

Tideway super sewer

Storm overflows

How the sewer system operates and what is being done to improve it

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Find your supplier

Check who provides your water and wastewater services by entering your postcode

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Industry statistics

Explore the website for industry statistics including company performance, leakage and water quality