Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly.

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Walter

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills.

Children and an adult at the kitchen sink washing up dishes

Information and advice for customers

Contractors on a building site

Technical guidance for developers and the supply chain

Waste water

4,000

tonnes of sewage treated every day

27m

homes and businesses served

581,890

km of pipes

Water 101: fighting sewage spills

Nobody wants sewage going into rivers and seas. How did we get here and what are water companies doing about it?

Improving sewers and reducing blockages

Sewage treatment works

Sewage treatment works

Treating and cleaning sewage before it is released into the environment

Drain with water

Storm overflows

Why storm overflows are part of sewers and what is being done to reduce sewage spills.

A large pond on a summer's day in the countryside

Sustainable drainage

Rainwater is a major cause of storm overflow activation and flood risk

A pile of broken up fatbergs taken from a sewer

Fighting fatbergs

Wet wipes, cotton buds, sanitary products and fats oils block sewers

Two spherical buildings on a treatment site for recycling sewage

Extracting resources from sewage

There are many possible products from the treatment of sewage

Quick links

Tideway super sewer

Storm overflows

How the sewer system operates and what is being done to improve it

A man and woman looking at documents on a sofa

Find your supplier

Check who provides your water and wastewater services by entering your postcode

Large cranes on a construction site

Industry statistics

Explore the website for industry statistics including company performance, leakage and water quality