News, Views & Publications

NIRC questionnaire on sector interaction and information flow

Industry facts and figures 2016

Information containing industry facts and figures for 2016

Further support for UK households

Although water bills comprise less than 1% of household expenditure, water companies continue to help all hard-pressed UK households by charging stable and affordable prices.

INDA & EDANA introduce new practice on labelling wipes

Water UK welcomes the recent issue of INDA & EDANA's new code of practice on labelling of wipes. The new requirement for wipes manufacturers to prominently display a ‘Do Not Flush’ label on the front of products illustrates the cross-sector willingness to work to prevent customer confusion.

Water companies back workforce renewal and skills strategy

Water companies have backed a new strategy to bring in 221,000 new recruits by 2027 in the utilities sector to help ensure customers will continue to get the essential service they need in the future.

Metaldehyde policy position

Water UK considers that reducing the overall amount of slug pellets containing metaldehyde applied to land will be the most beneficial way of significantly reducing the risk of treated water metaldehyde exceedances.

Helping water customers who are struggling with bills

Water companies have a wide range of schemes to help customers who find paying their water bills a struggle – but making sure that help gets to the right customers at the right time is a major challenge

Household water and sewerage bills for 2017-18

The average household water and sewerage bill in England and Wales for 2017-18 will be £395 – an increase of £6 (2%) compared with the previous year. The average bills for each company can be found on the Discover Water website, which brings together key information for customers about water companies in England and Wales.

Developer services remain high for final 2016 results

The water industry is continuing to play its part in the delivery of new homes in the UK by striving for high standards for developer services.

Water: open for business

There is not long left before more than 1.2 million small businesses, charities and public sector bodies in England will be free to choose their water and wastewater supplier.

Christmas presents aren't for flushing

Children across the UK are eagerly waiting to find out what toys Santa will deliver this year - but did you know some toys end up down the U-Bend? Wessex Water have discovered an incredible variety of much loved toys in their sewers, highlighting a serious message around what not to flush.

Don’t be a pain on your drain this Christmas

Tipping turkey fat, gravy and other leftovers down the plughole can cause havoc in our drains and sewers. Save yourself a potential problem this Christmas and allow your festive fats to cool and solidify before throwing them away.

Biocidal Products Regulation and UK Legislation

Water UK's position on biocidal products regulation and UK legislation.

Impact of shale gas on water and wastewater

Water UK and its members do not support or oppose the exploitation of shale gas. As with any activity of this nature there are inherent risks.

Wrap up for winter

The water industry is working with the Met Office to remind people to get their homes and business ready for the winter. As water temperatures are falling fast, it is important to ensure you and your property are sufficiently wrapped up.

New website for customers to see how their water companies are performing

Customers can now quickly and easily see how their water company is performing and compare it to other companies. The information can be found on DiscoverWater.co.uk and has a comprehensive range of data covering a variety of topics.

International flushability statement

A global statement has now been signed by 281 organisations across 20 countries outlining the water industry's current position regarding misleading

World Toilet Day 2016: Toilets and jobs

Today, World Toilet Day is raising awareness to inspire action to reach the 2.4 billion people living in the world without a toilet. This year, World Toilet Day’s theme is ‘toilets and jobs’ and is looking at how sanitation, or the lack of it, can impact on livelihoods in and out of the workplace.