Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly.

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Walter

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills.

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Get Winter Ready

In cold weather, your water pipes can freeze and then burst as they thaw, causing them to leak. Protect your home.

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Information and advice for customers

Contractors on a building site

Technical guidance for developers and the supply chain

Water supply

UK tap water is treated to some of the strictest levels in the world

Current issues

Issues the industry is facing

A dry river

Saving water

A growing population and climate change is putting strain on our water resources

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Leakage

Companies are using new techniques to find and fix more leaks

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Drinking water

Safe, clean drinking water is vital to public health

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Our 25 year plan for water

Plans will protect water supplies from climate change, meet demand from a growing population, and enable a step change in water resilience

15.3bn

litres of water treated every day in the UK

152

litres used by the average person every day in England and Wales

Avoid frozen pipes bursting

As the temperature drops you can prevent expensive leaks and make your home more energy efficient

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News, views and publications

Water supply articles

17 Mar 22

A Leakage Routemap to 2050

Publications

02 Feb 23

Water bills to rise by less than inflation with record support available for those most in need

News

16 Nov 22

Brits urged to be ‘water savvy’ as small changes could help save almost £500 a year on bills

News

11 Jan 23

Vast majority of Brits have no idea how much water they are using

News

19 Jan 23

Hundreds of thousands more people to receive help paying their water bills

News

Quick links

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Find your supplier

Check who provides your water and wastewater services by entering your postcode

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Information for customers

Help with bills, interruptions to water supply and more

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Protecting the environment

What water companies are doing about pollution, carbon emissions and fighting climate change