Publications

10 Nov 14

News

Efforts to support UK beaches and tourism

Figures released from Defra show that this year, 605 out 610 bathing sites met the mandatory standards set by the European Commission. The water industry plays a key role in keeping beaches free from pollution by ensuring that water returned to the environment is as clean as possible.

10 Nov 14

News

How drinking water underpins public health

Water UK is working with The Royal Society of Medicine to develop the CPD accredited Water, Hydration and Health Conference on Tuesday 2 December in London. Bringing together health professionals, industry leaders, the regulator, government bodies and other stakeholders, the evidence-based programme will examine the importance of hydration and drinking water quality to the nation’s health.

News

Concerns around pharmaceuticals in the environment

Water UK is leading the debate in Europe on options available to address the growing concerns about the prevalence of pharmaceuticals. At present, we believe it is not practical to set formal regulatory standards for pharmaceutical residues in water (either for raw water or tap water) until further research on costs and benefits, supported by robust science, becomes available.

06 Nov 14

News

Supporting the great British holiday with cleaner seas

Water companies are playing a key role in ensuring the quality of water around Britain’s coasts remains consistently high

24 Oct 14

Publications

Response to "Land Registry, Wider Powers and Local Land Charges” and the Government’s response

Water UK is pleased to be able to respond to the Land Registry.

08 Oct 14

Publications

Water UK response to consultation on 'Continuation of essential supplies on insolvency'

Water UK has responded to an insolvency service consultation on the continuation of essential supplies, which could include water, to insolvent businesses.

News

Water UK warns against tighter EU standards on drinking water

Drinking water in the UK is among the very best in the world and any further EU intervention could lead to unnecessary extra costs to customers. In response to the latest EU consultation on the Drinking Water Directive, Water UK said any future changes to drinking water quality standards must be based on robust scientific evidence of risks to human health.

News

Complaints fall again but industry is trying to do even better

The latest Consumer Council for Water data shows that complaints against companies have fallen for the sixth year in a row. Companies' hard work to drive service improvements is leading to better outcomes for customers and the industry will continue in its determination to provide the very best services and drive down complaints even further.

News

Message to customers: contact your company if you are struggling to pay

Customers having difficulty paying their bills should speak to their water company to find out the range of help that is available. Water UK supports the CCWater call for customers who are struggling to pay to ask their company for help.

News

Pharmaceuticals in the environment

The European Commission is considering measures to control the levels and types of pharmaceuticals and chemicals in the environment and water. The Commission believes there could be risks to public health, although there is currently no robust scientific data about how serious the risks are. Water UK is concerned that the Commission could decide more stringent sewerage treatment is the answer, which could lead to substantial extra costs for companies and customers.

News

Tackling leakage

Now in its 15th year, the Water UK Leakage Conference brings together the industry with regulators, government and key stakeholders to explore innovative leakage management in a changing and unpredictable climate. This year will build upon the challenges surrounding customers and communication as well as exploring operational and technical perspectives.

News

Ensuring the long-term stability of the sector

The water industry has invested more than £116 billion since privatisation. This investment has underpinned the improvements to drinking water quality, made our rivers and beaches much cleaner and also secured regional growth and jobs. Water UK is holding its annual City Conference in March for investors, analysts, ratings agencies, City institutions regulators and government bodies, to discuss future finance and investment in the water sector.

01 Oct 14

Publications

Industry facts and figures 2014

So that water companies can benchmark themselves against each other, they collate and share historic information about their operations, investment and performance.

29 Sep 14

News

EU told tighter drinking water rules not needed in UK

Drinking water in the UK is among the very best in the world and any further EU intervention could lead to unnecessary extra costs to customers, says Water UK.

24 Sep 14

Publications

Response to EU Quality of Drinking Water consultation

The public drinking water supply is the cornerstone of our public health.

15 Sep 14

News

Customer complaints fall for the sixth successive year

The latest data on complaints from CC Water is great news as it shows companies’ hard work to drive service improvements is leading to better outcomes for customers.

05 Sep 14