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Attitudes to tap water in public

A recent YouGov study for Keep Britain Tidy found that a large portion of the population aren't aware of our rights around the availability of water out of the house. Our bodies require a regular intake of water to survive and function, and Water UK believes that an extension to the availability of tap water would be a positive step for public health

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Water companies maintain high standards for developers

The water industry is continuing to play its part in the delivery of new homes in the UK by maintaining high standards of services to developers. The overall numbers remain high, with performance for this quarter at 97% for water supply and 100% for sewerage services between September and December.

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Efra Committee report supports positions adopted by Water UK

A report published today (26 April) by the Environment, Food and Rural Affairs Committee, scrutinising the implementation of the Flood and Water Management Act 2010, supports many of the positions adopted by Water UK in its evidence to the Committee.

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Opening the water retail market

The launch of the water retail market in England on the 1st April marked the successful delivery of one of the largest and most complicated industry-wide change programmes ever undertaken by the water sector. More than 1.2 million businesses, charities and public sector customers in England, from micro businesses and SMEs to large corporates and the public sector, can now choose their water retailer for the first time.

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Neil Dhot to leave Water UK

Water UK's Head of Corporate Affairs, Neil Dhot, is to leave after almost four years in the role.

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National Gardening Week 2017

This week is National Gardening Week. The water sector encourages everyone to enjoy their gardens efficiently. These are some of Water UK's top tips for water efficiency in the garden.

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Water is open for business

From today (1st April 2017), up to 1.2 million businesses and other non-household customers in England are now able to choose their supplier of water and wastewater retail services. This marks the extension of retail competition in the non-household water supply market to England, following its earlier introduction in Scotland.

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Water Saving Week 2017

Water Saving Week aims to raise awareness of the need for everyone to use water wisely - whatever the weather and wherever the location - to protect this precious and finite resource for generations to come.

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Defra publish strategic policy statement

Defra have published their strategic policy statement for the water industry for consultation. This document sets out the government’s strategic priorities for Ofwat’s regulation of the water sector in England.

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City Conference 2017

After a tumultuous year in the political and economic world, Water UK is welcoming key representatives from across the UK’s water industry to our 17th annual City Conference.

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National Apprenticeship Week 2017

The water industry is fully committed to the training and career development of apprentices as part of its work to deliver its commitments to its customers and the environment, now and for the future.

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INDA & EDANA introduce new practice on labelling wipes

Water UK welcomes the recent issue of INDA & EDANA's new code of practice on labelling of wipes. The new requirement for wipes manufacturers to prominently display a ‘Do Not Flush’ label on the front of products illustrates the cross-sector willingness to work to prevent customer confusion.

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Water companies back workforce renewal and skills strategy

Water companies have backed a new strategy to bring in 221,000 new recruits by 2027 in the utilities sector to help ensure customers will continue to get the essential service they need in the future.

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Helping water customers who are struggling with bills

Water companies have a wide range of schemes to help customers who find paying their water bills a struggle – but making sure that help gets to the right customers at the right time is a major challenge

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Household water and sewerage bills for 2017-18

The average household water and sewerage bill in England and Wales for 2017-18 will be £395 – an increase of £6 (2%) compared with the previous year. The average bills for each company can be found on the Discover Water website, which brings together key information for customers about water companies in England and Wales.

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Developer services remain high for final 2016 results

The water industry is continuing to play its part in the delivery of new homes in the UK by striving for high standards for developer services.

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Water: open for business

There is not long left before more than 1.2 million small businesses, charities and public sector bodies in England will be free to choose their water and wastewater supplier.

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Christmas presents aren't for flushing

Children across the UK are eagerly waiting to find out what toys Santa will deliver this year - but did you know some toys end up down the U-Bend? Wessex Water have discovered an incredible variety of much loved toys in their sewers, highlighting a serious message around what not to flush.