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Water UK is pleased to be able to respond to the Land Registry.

Water UK has responded to an insolvency service consultation on the continuation of essential supplies, which could include water, to insolvent businesses.

Drinking water in the UK is among the very best in the world and any further EU intervention could lead to unnecessary extra costs to customers. In response to the latest EU consultation on the Drinking Water Directive, Water UK said any future changes to drinking water quality standards must be based on robust scientific evidence of risks to human health.

The latest Consumer Council for Water data shows that complaints against companies have fallen for the sixth year in a row. Companies' hard work to drive service improvements is leading to better outcomes for customers and the industry will continue in its determination to provide the very best services and drive down complaints even further.

Customers having difficulty paying their bills should speak to their water company to find out the range of help that is available. Water UK supports the CCWater call for customers who are struggling to pay to ask their company for help.

The European Commission is considering measures to control the levels and types of pharmaceuticals and chemicals in the environment and water. The Commission believes there could be risks to public health, although there is currently no robust scientific data about how serious the risks are. Water UK is concerned that the Commission could decide more stringent sewerage treatment is the answer, which could lead to substantial extra costs for companies and customers.

Now in its 15th year, the Water UK Leakage Conference brings together the industry with regulators, government and key stakeholders to explore innovative leakage management in a changing and unpredictable climate. This year will build upon the challenges surrounding customers and communication as well as exploring operational and technical perspectives.

The water industry has invested more than £116 billion since privatisation. This investment has underpinned the improvements to drinking water quality, made our rivers and beaches much cleaner and also secured regional growth and jobs. Water UK is holding its annual City Conference in March for investors, analysts, ratings agencies, City institutions regulators and government bodies, to discuss future finance and investment in the water sector.

So that water companies can benchmark themselves against each other, they collate and share historic information about their operations, investment and performance.

Drinking water in the UK is among the very best in the world and any further EU intervention could lead to unnecessary extra costs to customers, says Water UK.

The public drinking water supply is the cornerstone of our public health.

The latest data on complaints from CC Water is great news as it shows companies’ hard work to drive service improvements is leading to better outcomes for customers.