Water and energy join up to give more help to customers
A major new initiative by the water and energy sectors will ensure more customers get the right help from their utility providers when they need it.
News
Water UK response to WWF 'Flushed Away' report
Water UK has responded to WWF's 'Flushed Away' report.
Publications
Productivity improvement in the water and sewerage industry in England since privatisation
Water UK commissioned Frontier Economics, with Professor David Saal of Loughborough University, to assess productivity in the English water sector since privatisation.
News
Water UK response to Jeremy Corbyn's speech at Labour Party Conference 2017
Water UK Chief Executive Michael Roberts has responded to Jeremy Corbyn's speech at the Labour Party Conference.
News
The water industry has come a long way since privatisation
Water UK Chief Executive Michael Roberts has responded to John McDonnell's speech at the Labour Party Conference.
News
All-time low in written complaints to water companies
CCWater's latest complaints report reveals an all-time low in the number of written complaints made to water companies, after a significant fall in unwanted contacts by water customers since 2010.
News
More support for vulnerable customers
A report from the Consumer Council for Water shows that the number of customers receiving help from water companies to pay their bills has risen by 93%.
Publications
Annual Review 2016/17
Water UK has published its annual review for 2016/17.
News
Water UK supports #binit4beaches
Water UK is supporting #binit4beaches this summer. Wet wipes and other hygiene products do not break down after being flushed and can cause havoc in the sewers and the natural environment. Remember, only flush the 3Ps: Pee, Poo and Paper.
News
Discover Water updated with 2016/17 information
The water sector’s dashboard of information, DiscoverWater.co.uk, has been updated with the latest information from water companies, Ofwat, Drinking Water Inspectorate, the Environment Agency, Natural Resources Wales, and Consumer Council for Water.
News
Latest developer services standards results
The latest figures on the levels of performance achieved by English and Welsh water companies in delivering developer services have been published by Water UK
Publications
Developer services audit
Water UK has published the results of an extensive independent audit into companies’ reporting of developer services performance.