Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly.

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills.

Get Winter Ready

In cold weather, your water pipes can freeze and then burst as they thaw, causing them to leak. Protect your home.

Children and an adult at the kitchen sink washing up dishes

Information and advice for customers

Technical guidance for developers and the supply chain

Search results

News

Wet wipes on beaches

The Marine Conservation Society report on wet wipes on beaches reveals the problems with wipes and other sanitary products being flushed down the loo.

News

Water UK Statement on Surfers Against Sewage Water Quality Report

News

Public urged to bin ‘harmful’ wet wipes as over a fifth admit to flushing down the toilet

News

Response to the Environment Agency's annual report on environmental performance

Views

What is the Thames Tideway Tunnel?

News

Water and sewerage bills for 2014-15

Water companies are set to complete a five-year investment programme worth £25 billion, while keeping rises in the average household water and sewerage bill below inflation in 2014-15. In November 2009, a five-year package of investment and prices was finalised and April 2014 sees the final year of that package.

News

Don’t contribute to fatbergs this Easter

News

Ofwat approve water industry plans to adopt sewerage assets

Views

Government’s rethink on the Environment Bill is right – but needs to go much further

Publications

Water UK response to Defra's call for evidence on commonly littered and problematic plastic items

News

Water UK responds to publication of Event Duration Monitoring data

Publications

Introduction to Sewerage Sector Guidance

A non-technical introduction to Sewerage Sector Guidance documentation approved by Ofwat under its Code for Adoption Agreements.