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News

Customer complaints fall for the sixth successive year

The latest data on complaints from CC Water is great news as it shows companies’ hard work to drive service improvements is leading to better outcomes for customers.
News

Water industry financial bailout story is wrong

Publications

PR24 Investor Engagement Report

This report summarises the views expressed by investors in the ‘Investability at PR24’ report to Ofwat as part of our response to the PR24 Draft Determinations
News

Water bills to rise by less than inflation with record support available for those most in need

News

Water companies are here to help this winter

News

Response to CCW's Water Matters survey

News

Contact your water company if you are struggling to pay

Customers having difficulty paying their bills should speak to their water company to find out the range of help that is available.
News

Report published examining potential impact of COVID-19 on the water sector

News

"Bad for the environment, bad for customers, and bad for the economy" - Water UK Chief Executive Michael Roberts on Labour's manifesto nationalisation pledge

News

Response to Water Company Performance report

Views

How we are funding the biggest investment in our water system in a century

News

Reaction to John McDonnell’s speech on plans to prioritise the nationalisation of the water industry