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Household water and sewerage bills for 2017-18
The average household water and sewerage bill in England and Wales for 2017-18 will be £395 – an increase of £6 (2%) compared with the previous year. The average bills for each company can be found on the Discover Water website, which brings together key information for customers about water companies in England and Wales.
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Water UK response to GMB 'Take Back the Tap' campaign
Water UK response to GMB 'Take Back The Tap' Campaign.
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Developer services work on charging and planning
In July Water UK began quarterly reporting of water company performance against regulatory and industry targets in relation to services provided to developers. The aim of this work is to drive up companies’ performance in the provision of these services. This quantitative approach is likely to be complemented in the near future with customer satisfaction measuring.