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An effective response to the significant and growing risk of drought in England and Wales is possible if concerted action is taken now, according to new research published by the water industry today.

Satisfaction with value for money among water customers has increased to a five year high according to CCWater's annual 'Water Matters' survey, published this week.

Water customers in England and Wales can now go to an independent adjudicator if their complaint has not been resolved by their water company and after intervention from CCWater.

The water industry has invested billions since the 1990s on measures that protect the UK’s bathing waters. The latest results from the European Environment Agency show that the UK is close to the top of the list for bathing waters that comply with the EU standards.

The water sector has delivered major benefits to customers, society and the environment over the past 25 years. Our water supplies are even more reliable, our drinking water remains among the best in the world and our rivers and beaches are cleaner than ever before. This success has been underpinned by partnerships, in particular with investors.

Ofwat’s announcement today is a key milestone in the Price Review process. Water companies will be looking closely at the details of what Ofwat has published and there is a lot of information for companies to work through.

Update on the UK heatwave.

The moving house guide has been launched by WaterSafe, the UK national accreditation body for approved plumbers, which has the full backing of and the UK water industry