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These pages explain more about our everyday use of water - the amount we consume, ways to cut waste and reduce your water bill and the importance of extra measures to save water in times of drought.
For most consumers, water and sewerage charges are a relatively small proportion of their income. However, the same may not be true for households on low fixed incomes.
Water customers in England and Wales can go to an independent adjudicator if their complaint has not been resolved by their water company and after intervention from the Consumer Council for Water.
Discover Water is an industry dashboard, providing customers with the latest information about the water utility sector in England & Wales and how it is performing.
View water and wastewatercompanies by region